Privacy Policy

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Hornsby Service Centre - Privacy Policy

The information contained in this Hornsby Service Centre website is for general information purposes only.

This privacy policy sets out how Hornsby Service Centre uses and protects any information that you give Hornsby Service Centre when you use this website.

Hornsby Service Centre is committed to ensuring that your privacy is protected. Should Hornsby Service Centre ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hornsby Service Centre may change this policy from time to time by updating this page and should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2011.

Hornsby Service Centre may collect the following information:

  • Name and job title;
  • Contact information including email address;
  • Demographic information such as postcode, preferences and interests;
  • Other information relevant to customer surveys and/or offers.

What Hornsby Service Centre do with the information we gather:

Hornsby Service Centre require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • Hornsby Service Centre may use the information to improve our products and service;
  • Hornsby Service Centre may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, Hornsby Service Centre may also use your information to contact you for market research purposes. Hornsby Service Centre may contact you by email, phone, fax or mail.

Hornsby Service Centre may use the information to customise the website according to your interests.


Hornsby Service Centre are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information Hornsby Service Centre collect online.

How Hornsby Service Centre use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Hornsby Service Centre use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. Hornsby Service Centre only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help Hornsby Service Centre provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives Hornsby Service Centre access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Hornsby Service Centre website.

Links to other websites:

The Hornsby Service Centre website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that Hornsby Service Centre do not have any control over that other website. Therefore Hornsby Service Centre cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

Hornsby Service Centre will not sell, distribute or lease your personal information to third parties unless Hornsby Service Centre have your permission or are required by law to do so. Hornsby Service Centre may use your personal information to send you promotional information about third parties which Hornsby Service Centre think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which Hornsby Service Centre hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 81A Hunter St, Hornsby, NSW, 2077, Australia.

If you believe that any information Hornsby Service Centre are holding on you is incorrect or incomplete, please write to Hornsby Service Centre as soon as possible at the above address and Hornsby Service Centre will promptly correct any information found to be incorrect.